Shipping and Delivery
International Shipping now available through BongoUS! Click here for more information and how to get started.
Lanierpens.com ships items World Wide, to the United States and Canada, and we can ship to P.O. Boxes or to APO/FPO address. For information about shipping Lanier products outside the U.S., please contract our Customer Service Department at firstname.lastname@example.org .
Shipping Within the United States
Our shipping rates are calculated on-line via a live feed from USPS and UPS. We charge a base rate depending on the service you would like plus a fee based on the actual weight of the items you purchase.
Shipping Cost - United States
First Class US Mail
||$5.00 + lbs
||$11.95 + lbs|
|Refill Orders Only
||$11.95 + lbs|
Shipping and Handling Information
• Refill ONLY order usually ship with 2 to 3 business days.
• We ship standard (non-engraved) writing instrument orders within ten to twenty five business days; engraved orders usually require one additional day.
• If you need RUSH service please call Annie at 650 728-7811 after 1:00 P.M. [PST] or leave us a message 650 898-1990 and lets us know the details so that we can make sure your order arrives on time.
• We do not offer expedited UPS or FedEx Saturday delivery
• We ship to P.O Boxes, APO/FPO Boxes via Priority US Mail only.
Order Status Messages
• If you have questions, please call our Customer Service Department at 1-877-306-PENS or 650 728-7811 between the hours of 8:00 and 8:00 PM PST or you can e-mail us at email@example.com. Please have your order confirmation number ready.
• Appropriate sales tax will be added to orders shipped to California. The current tax rate is 8.5%
• An invoice is included with your order and your purchase will be posted on your credit card statement. We also suggest that you print or capture your confirmation page as a receipt
• Click here to view our Return Policy